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3rd i-Clarity User Group – Delegates see the future

3rd i-Clarity User Group – Delegates see the future

Topcon (GB) Ltd held their 3rd User Group meeting on the 26th and 27th June, at the prestigious Stratford Manor hotel.

Representatives from more than half the i-Clarity user base attended, and were treated to a sneak preview of the next version, as well as being given the opportunity to contribute their ideas for future releases.

Andrew Yorke, Director of Topcon (GB) and former President of the BCLA, gave a brief address to delegates at the start of the conference, emphasising how important IT, and specifically i-Clarity, is to the Topcon vision of a joined up, paperless future.

The delegates were shown highlights of the new version, which include significant enhancements to the Clinical Records module, allowing practices to provide different levels of compliance checking according to examination type. This has potentially important implications for the finances of a practice – where the absence of some exam results can result in the NHS reclaiming payments after a PPV check – and perhaps even more importantly, for each practitioners’ professional career, where full and accurate record keeping is becoming increasingly important in these litigious times.

In addition, the new version will boast a brand new staff rota module, fully integrated with the i-Clarity’s Appointment facility. This will enable practices, both single or multi branch, to create staff rotas based around clinic days and ensure that the necessary dispensing and support staff have been scheduled correctly without clashes, and notify staff of any changes in a convenient and timely manner.

In his presentation Product Director, Robert Ward, explained that Topcon were in a fortunate position with their i-Clarity product: ‘We now have a robust, well-established and comprehensive system, that has been installed at many practices throughout the UK over the last three years. This means that we are in the position of being able to focus our development efforts on new areas of practice management, to the benefit of all our customers.’

The final session of the day was devoted to receiving feedback and suggested enhancements from delegates, all of which were duly noted and prioritised in the development schedule. Rob Ward commented ‘One of the great things about a well-designed Practice Management Systemis that it can evolve over time, and keep getting better, the more we listen to our users, and receive feedback from them, the better our system becomes.