Remote Support Cover

The Remote Support and Remote Software Support Covers from Topcon provides the Customer with a speedy remote diagnostics and resolution to equipment or software issues by connecting to their PC or server via a remote connection. 

 

Remote support includes:

  • Remote connection to your PC;
  • Remote fix on the spot
  • 2-hour response time
  • Unlimited support sessions to provide remote diagnostics and rectifications
  • The Customer must at all times maintain an adequate connection to enable Topcon or its agents to deliver the Support Service.

 

For more information about the Remote Support and Remote Software Support Covers offered by Topcon simply call us on 01635 551120

 

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